We offer reliable shipping through Royal Mail First Class or Royal Mail Special Delivery for smaller items, and via courier for larger items as per customer agreement. In the event of a damaged delivery, please contact us immediately to resolve the issue.
For non-custom items, you have the right to return goods within 14 days of receipt, in accordance with UK Consumer Contracts Regulations. Please note, custom-made vivariums are non-refundable. Ensure the items are unused and in their original packaging for a full refund.
Bioactive vivariums are self-sustaining ecosystems designed to replicate natural habitats, ideal for dart frogs and other amphibians.
No, custom-made vivariums are non-refundable.
Our kits include all necessary components to set up a thriving bioactive environment, from substrate to live plants.
You can reach us via email at theteam@lightvibes.co.uk or by phone at 123-456-7890.
For more information, please visit Light Vibes Help & Info.